Ok.....I had a power surge this afternoon and did not realize that my computer was not plugged into the surge plug and the needle stopped and the machine kept on moving. At least I was right there so it only made a small rip in the backing which I was able to stabilize with some extra fabric along with using steam a seam to adhere the two fabrics together. My dilemma is should I discount the price to the customer or not charge her at all, I feel so bad about this occurring and do not know if I should not charge her? I will explain to the customer what happened. Please advise……and thanks.
Pat Horning
Quilted Treasures by Pat
